Privacy Policy

Wilness Privacy Policy

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit Wilness.com (the “Site”) or make a purchase from it.

 

PERSONAL INFORMATION WE COLLECT

 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

 

We collect Device Information using the following technologies:

• Cookies

Here is a list of cookies we use. We have listed them here so that you can choose whether or not you want to allow them:

• session_id: a unique session identifier, allows Shopify to store session information (referrer, landing page, etc.)

• shopify_visit: no data is retained, persists for 30 minutes from the last visit. Used by the web hosting service to track the number of visits.

• shopify_uniq: no data is retained, expires at midnight (depending on the visitor’s location) the next day. Tracks the number of visits to a store by a unique customer.

• cart: a unique identifier, persists for 2 weeks, stores information about your shopping cart.

• secure_session_id: a unique session identifier.

• storefront_digest: a unique identifier, indefinite if the store has a password, used to check if the current visitor has access.

• Log Files

These track activity on the Site and collect data such as your IP address, browser type, ISP, referring/exit pages, and timestamps (date and time).

• Invisible Pixels, Tags, and Pixels

These are electronic files that record information on how you navigate the Site.

 

[[INSERT DESCRIPTIONS OF OTHER TYPES OF TRACKING TECHNOLOGIES USED]]

 

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including your credit card numbers [[INSERT OTHER ACCEPTED PAYMENT METHODS IF APPLICABLE]]), email address, and phone number. This information is referred to as “Order Information.”

 

[[INSERT OTHER INFORMATION COLLECTED, IF APPLICABLE: OFFLINE DATA, PURCHASED MARKETING LISTS]]

 

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

 

HOW WE USE YOUR PERSONAL INFORMATION

 

Generally, we use the Order Information we collect to process any orders placed through the Site (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;

• Screen for potential fraud or risks; and

• When in line with your preferences, provide you with information or advertisements about our products or services.

 

[[INSERT OTHER USES OF ORDER INFORMATION]]

 

We use the Device Information (specifically, your IP address) we collect to screen for potential fraud or risks, and more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our advertising and marketing campaigns).

 

[[INSERT OTHER USES OF DEVICE INFORMATION, INCLUDING ADVERTISING AND RETARGETING]]

 

SHARING YOUR PERSONAL INFORMATION

 

We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to power our online store – for more information on how Shopify uses your Personal Information, please refer to the following page: https://www.shopify.com/legal/privacy. We also use Google Analytics to better understand how our customers use the Site – for more information on how Google uses your Personal Information, please refer to the following page: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other legal request for information we receive, or to protect our rights.

 

[[INSERT THIS PARAGRAPH IF YOU USE RETARGETING OR BEHAVIORAL ADVERTISING]]

 

BEHAVIORAL ADVERTISING

 

As mentioned above, we use your Personal Information to provide you with targeted advertisements or marketing messages we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) informational page here: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

 

You can opt-out of targeted advertising here:

[[INSERT LINKS FOR OPT-OUT SERVICES USED. COMMON LINKS INCLUDE:

FACEBOOK – https://www.facebook.com/settings/?tab=ads

GOOGLE – https://www.google.com/settings/ads/anonymous

BING – https://about.ads.microsoft.com/en-us/resources/policies/ads-personalization

]]

 

Additionally, you can opt-out of certain services by visiting the Digital Advertising Alliance opt-out portal here: https://optout.aboutads.info/?c=3&lang=en.

 

DO NOT TRACK

 

Please note that we do not alter our Site’s data collection practices when we detect a “Do Not Track” signal from your browser.

 

[[INSERT THIS PARAGRAPH IF YOU ARE BASED IN EUROPE OR HAVE EUROPEAN CLIENTS]]

 

YOUR RIGHTS

 

If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.

Additionally, if you are a European resident, please note that we process your information in order to fulfill contracts we may have with you (for example, if you place an order through the Site) or to pursue our legitimate business interests, as outlined above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.

 

DATA RETENTION

 

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete this information.

 

[[INSERT THIS PARAGRAPH IF THERE IS AN AGE MINIMUM REQUIREMENT]]

 

MINORS

 

The Site is not intended for individuals under the age of [[INSERT AGE]].

 

CHANGES

 

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 

CONTACT US

 

For more information about our privacy practices, if you have questions, or if you would like to file a complaint, please contact us by email at contact@wilness.com, or by mail at:

 

19 rue des jeux de billes, Houdan, 78550, France